← All content Debunking Misinformation

Does Uber Charge More When Your Phone Battery is Low?

Oct 14, 2024 · 20K views · 2K likes · 23 comments · 35 shares

Video link

AI Search Summary

This video fact-checks the viral claim that Uber charges higher prices when a rider’s phone battery is low. It argues that the evidence behind the claim was weak: a widely repeated article traced back to a very small comparison of two phones on one route, which cannot establish that battery level affects Uber pricing.

  • Main question: Does Uber increase prices based on your phone’s battery level?
  • Short answer / core takeaway: The video finds no solid evidence for the claim; the cited “study” was a single two-phone comparison and could not rule out normal dynamic-pricing factors.
  • Evidence type: Media-literacy debunk and claim audit.
  • Search topics: Uber low battery price claim, rideshare pricing, dynamic pricing, app battery permission, Vice article fact check, misinformation spread.

Common Search Questions

Does Uber charge more when your phone battery is low?

The video says there is not good evidence for that claim. Uber denied it, and the media claim traced back to a single weak comparison rather than a controlled study.

Can apps access phone battery level?

The video notes that it is technically possible for apps to access battery information for functions such as battery-saving features. That possibility alone does not prove Uber uses battery level for pricing.

Why was the evidence weak?

The reported test used only two phones booking the same route, one with high battery and one with low battery, and found a price difference of less than one euro. Many other pricing factors could explain that small difference.

Key Takeaways

  • A claim can sound plausible and still lack good evidence.
  • The video criticizes media outlets for treating a tiny two-phone comparison as newsworthy evidence.
  • Dynamic rideshare pricing can change because of location, timing, demand, driver availability, and other variables.
  • The caption summarizes the epistemic point: absence of evidence is not evidence of absence, but plausibility is not proof.
  • The workbook row did not include direct URLs for the Vice, Belgian newspaper, or Brussels Times reporting discussed.

Transcript

The viral low-battery claim

“No, Uber will charge you more money if your battery level is low on your phone.”

“Are you serious?”

“Yes. It means you are desperate. You are probably stranded somewhere. You need to go home. You are like, I have got to get an Uber. It is all in an investigation.”

Can I get a fact check on aisle nine?

What Uber and the cited reporting said

Uber actually commented on this video, obviously saying that it was false. But let’s go deeper.

She quoted this article from Vice. “Uber accused” is already a bit weak. I could accuse Uber of charging me more whenever I really have to go, but that does not make it true.

But then the reporting gets really bad.

The small study by the Belgian newspaper Dernier looked at how the app changes its price for users in Brussels based on their battery.

Why the test was not a real study

A study, huh?

The original article is paywalled and in French. But let’s look at the Brussels Times version.

It turns out their so-called study involved a single test of just two phones booking the same route from their headquarters. One was at 85% battery, the other at 12%.

And it showed a price difference of just under one euro, a dollar and five cents.

And multiple newspapers thought that this was a newsworthy study? Can we get some more scientists on staff?

Alternative explanations and misinformation spread

Yes, it is possible for an app on the phone to access phone battery level so that it can enable battery-saving features.

But there are tons of factors that go into Uber’s pricing calculation, like how many people are requesting rides from the same location.

So that second request may have been a bit more expensive because the app thought it would have to pull in a rider from a little bit farther away, rather than because of a battery difference.

That was not a study, and yet this video was shared 347,000 times. This is how misinformation spreads. Vice, do better.

Additional Notes

Caption context

The caption says absence of evidence is not evidence of absence, but a claim sounding plausible and upsetting does not make it true. It asks viewers whether they have experienced this and tags Uber and other creators involved in the discussion.

Keywords and topics

  • Uber low battery pricing claim
  • Rideshare dynamic pricing
  • Tech misinformation
  • Battery-level app access
  • Media literacy
  • Weak evidence debunk

References

  • No DOI, PMID, or direct source link was listed in the spreadsheet caption.
  • The transcript discusses reporting from Vice, a Belgian newspaper, and The Brussels Times, but the workbook row does not include direct URLs.